Client Requests

We do our best to accommodate gender requests based upon availability.

Reservation Requests

Booking Reservations:

When scheduling please share your ideal date and time with a alternative date and time, and we will respond with your confirmation. You may schedule by using our online booking form, This email address is being protected from spambots. You need JavaScript enabled to view it., or call us directly.

Confirming Reservations:

When confirming a existing reservation please contact us by our contact form, This email address is being protected from spambots. You need JavaScript enabled to view it., or call us; and include your name, date, and time.

Addtional Information:

Our team of five lead therapists/schedulers including myself sees your request immediately on our company mobile phones. Our goal is to respond safely and promptly. We may be with a client or traveling to an appointment at the time of your email, thank you for your patience.

  1. Call us direct company mobile phones.

    Reservations: (760) 808-4205
    Kay (Manager): (760)774-6445

    In the event we miss your call please leave a message and we will return your call as soon as possible.

  2. Text message/reservations are accepted.

    Spontaneous same-day requests are always welcome, depending upon therapists availability. Same-day requests are not promised however, we always try our best to accommodate. Please inquire and text with the numbers provided above.

    Advanced reservations are recommended.

Enjoy your stay in Palm Springs and surrounding areas

 

Reservations & Cancellations

Reservations are made with a credit card prior to your appointment with the total services securely charged and confirmation receipt emailed. We then reserve your therapists who block themselves off other schedules from spas and chiropractors that they work at. Your therapists are then replaced by other therapists and cannot put themselves back on the schedule. For this reason we have a no cancellation and no refund policy. In the 1% rare event of a verified client emergency or therapist emergency beyond our control where the appointment cannot be fulfilled we will issue your refund in full within two weeks by check. Once approved you will receive a check within 14 business days.


Arrival Time Grace Period

Mobile Spa Massage Therapists are reserved with a general "arrival time" allowing a 15 minute grace period for therapists travel. "General Arrival Times" are not "appointments."

We ask that you please allow 15 minutes before your actual reservation for set up and we also allow our therapists a 15 minute grace period for late arrivals and unforeseen travel issues. The Palm Springs Valley is a leisure resort community and worldwide destination for travel with the roads and conditions travelling from Palm Springs to La Quinta and in between that are often challenging with visitors on the roads. We thank you for your patience!

For example: If your reservation is for 2pm we may arrive at approx 1:45pm for set up OR up to approx 2:15pm as the arrival time. In the event we need this grace cushion for any unforeseen travel issues we will call or text you.

The travel and safety of our therapists is as much a priority as your reservation and massage. We appreciate your patience and will provide wonderful spa services.

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